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Terms of Service

Last updated: September 2026

These Terms and Conditions ("Terms") govern access to and use of the Reesly software platform ("Service", "Platform"), provided by GF Costruzioni e Manutenzioni S.r.l., with registered office at Via M. Monti 16/E, 48123 Ravenna (RA), Italy, VAT number 02672280399 ("Reesly", "we"). By accessing or using the Service, the user ("User", "Customer") declares that they have read, understood and fully accepted these Terms. If you do not accept them, you must not use the Service.

1. Definitions

2. Purpose of the Service

Reesly is a software tool that supports the Manufacturer in collecting, organizing and drafting the technical documentation required by the regulations applicable to machinery, through templates, guided workflows and automations based on the regulations in force at the time the Platform was last updated.

The Service is not a notified body, a certification body, or personalized legal, engineering or regulatory advice, and does not replace the technical assessments that only a qualified professional can carry out on the specific case. Use of the Service does not, in itself, amount to certification of the machine's conformity or a guarantee that any specific regulatory requirement has been met.

3. License to Use

Reesly grants the User a limited, non-exclusive, non-transferable and revocable license to access and use the Service for internal business purposes, in accordance with the chosen subscription plan. It is prohibited to:

4. Registration, Account and Credential Security

To use the Service you must create an account by providing truthful, complete and up-to-date information. The User is solely responsible for keeping their access credentials confidential and for all activity carried out through their account, and undertakes to immediately notify Reesly of any unauthorised use of the account or security breach they become aware of, by writing to [email protected]. Reesly is not responsible for damages or losses arising from the User's failure to safeguard their credentials or from sharing them with third parties.

5. Nature of the Generated Content and User Responsibility

Generated Content produced through the Service may carry legal weight towards third parties, supervisory authorities, control bodies or in court proceedings (for example, EC Declarations of Conformity and Technical Files). Before using, signing, publishing, delivering to third parties or submitting to any authority any piece of Generated Content, it is the sole, non-delegable responsibility of the User/Manufacturer to independently verify its completeness, correctness and full compliance with the regulations applicable to the specific case, seeking qualified technical or legal advice where appropriate.

The applicable regulatory framework (including Directive 2006/42/EC, Regulation (EU) 2023/1230, harmonised standards and their annexes) may be subject to amendments, additions, official interpretations or repeals. Reesly updates the Platform's content with reasonable diligence, but does not guarantee that it will reflect, at all times, the latest available version of the regulations, nor their authentic interpretation by the competent authorities. Responsibility for the machine's compliance and its documentation, towards authorities, the market and third parties, remains in every case solely with the Manufacturer, in accordance with the applicable regulations.

6. Subscriptions, Payments and Withdrawal

The Service is offered on a subscription basis (monthly or annual), with automatic renewal unless cancelled before the end of the current period. Payments are made in advance and are non-refundable, unless otherwise specified or required by mandatory consumer protection rules. Reesly reserves the right to change its rates with at least 30 days' notice, without prejudice to the User's right to withdraw before the new price takes effect.

7. Service Availability and Maintenance

Reesly takes reasonable measures to ensure the availability and correct operation of the Service, but does not guarantee that it will be available uninterrupted, in a timely manner, or free of errors. The Service may be temporarily suspended for maintenance, updates, or for reasons beyond Reesly's control, including outages at infrastructure or connectivity providers, or force majeure events. Unless otherwise agreed in a specific service level agreement (SLA), Reesly provides no uptime guarantees and is not liable for damages arising from temporary unavailability of the Service, except in cases of wilful misconduct or gross negligence.

8. Security, Backups and Data Loss

Reesly adopts technical and organizational security measures in line with industry standards to protect the infrastructure and the data processed (including encryption of communications, access controls and infrastructure managed through specialised providers). No IT system can, however, guarantee absolute security: in the event of unauthorised access, cyberattacks, malware or other security incidents affecting the Platform despite the measures taken, Reesly cannot be held liable for the resulting damages, unless the event is directly attributable to Reesly's wilful misconduct or gross negligence, without prejudice to the legal obligations regarding the notification of personal data breaches under the GDPR.

Reesly performs periodic backups in accordance with its internal procedures, but does not guarantee the absence of data loss in every circumstance. The User is advised to independently export and keep a copy of the most important Generated Content and User Content, particularly documents with legal value. Reesly is not liable for the loss, corruption or unavailability of data resulting from force majeure, third-party malfunctions, or improper use of the Service by the User.

9. Intellectual Property

All rights, titles and interests relating to the Service and its content (excluding User Content) are and will remain the exclusive property of Reesly and its licensors.

The User retains full ownership of their own User Content and Generated Content (Technical Files, Manuals, Declarations) created through the Platform.

10. Confidentiality and Personal Data

The processing of personal data is governed by the Privacy Policy. Each party undertakes to keep confidential any information of a confidential nature it becomes aware of in connection with the use of the Service, using it solely for the purposes set out in these Terms.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Reesly's total liability towards the User for any claim arising from or connected with these Terms or the use of the Service, on any grounds, is limited to the amount actually paid by the User to Reesly in the twelve (12) months preceding the event that gave rise to the claim.

In no event will Reesly be liable for indirect, incidental, special, consequential or punitive damages, including, by way of example, loss of profits, goodwill, data, administrative penalties, replacement costs or business interruption, even if it had been informed of the possibility of such damages.

The limitations and exclusions of liability set out in this article do not apply in cases of wilful misconduct or gross negligence by Reesly, nor in cases where applicable law does not permit such exclusion or limitation.

12. Indemnification

The User undertakes to indemnify and hold Reesly, its directors, employees and collaborators harmless from any claim, damage, liability, cost or expense (including reasonable legal fees) arising from: (a) use of the Service in violation of these Terms or applicable law; (b) User Content uploaded to the Platform; (c) the use, publication or submission to third parties or authorities of Generated Content without the checks referred to in Article 5; (d) infringement of third-party rights.

13. Suspension and Termination

Reesly may suspend or terminate access to the Service, with immediate effect, in the event of a breach of these Terms, unlawful or fraudulent use of the Service, non-payment, or at the request of a competent authority. Upon termination of the relationship, Reesly allows the User, for a reasonable period, to export their User Content and Generated Content, except as otherwise required by law or for security reasons.

14. Force Majeure

Reesly is not liable for delays or failures to perform due to causes beyond its reasonable control, including, by way of example, natural events, fires, disruptions to telecommunications networks or third-party cloud infrastructure services, large-scale cyberattacks, actions by public authorities, strikes or epidemics.

15. Changes to the Terms and the Service

Reesly reserves the right to modify these Terms and the Service's features at any time, giving notice by publishing them on the website or via email. Continued use of the Service after the changes are published constitutes acceptance of them. In the event of material changes unfavourable to the User, the User may withdraw from the subscription as provided in Article 6.

16. Specifically Approved Clauses

Pursuant to and for the purposes of Articles 1341 and 1342 of the Italian Civil Code, the User declares that they have carefully read and specifically approve the clauses set out in the following articles: 5 (Nature of the Generated Content and User Responsibility), 7 (Service Availability and Maintenance), 8 (Security, Backups and Data Loss), 11 (Limitation of Liability), 12 (Indemnification), 13 (Suspension and Termination) and 17 (Governing Law and Jurisdiction).

17. Governing Law and Jurisdiction

These Terms are governed by Italian law. Any dispute relating to the validity, interpretation or performance of these Terms shall be subject to the exclusive jurisdiction of the Court of Ravenna, Italy, without prejudice to the application of mandatory consumer protection rules, under which jurisdiction remains with the court of the consumer's place of residence or domicile pursuant to the Italian Consumer Code.

18. Final Provisions

Should one or more provisions of these Terms be held invalid or unenforceable, this will not affect the validity of the remaining provisions. Reesly's failure to exercise any right provided for in these Terms does not constitute a waiver of that right.

19. Contact

For questions about these Terms, you can contact us at [email protected].